Hospitality, Leisure and Tourism

The tourism industry continues to report mixed fortunes with management teams facing challenging levels of utilisation, a different mix of customers and the ever-present threat of competitors.

Principality Consulting has proven business modeling techniques for the hotel sector that give management a unique view of their business - identifying lack of utilisation and non value-added costs.

Our modeling allows you to address the issues, and we provide options and action plans to maximize the return on investment, including:

Increasing Sales
Reducing Costs
Improving Customer Service levels
Optimum revenue mix for optimum profitability

This could prove an excellent exercise for organisations looking at applying for the Tourism investment support scheme (TISS)

Principality’s strong, analytical credentials have secured their position on many of the public sector, business support delivery frameworks - including the eBusiness programme and most recently as assessors for the new Accredit UK scheme.

Visit Wales Information Communication Technology (ICT) Support

We were delighted when Visit Wales Information Communication Technology (ICT) support became available for eligible tourism businesses. We successfully undertook the stringent application and are now undertaking health checks of a business’ use of ICT (computers, websites, social media, telephony equipment, etc) – worth over £700 on the open market.

"Thank you for what is a superbly constructed analysis of our business. It will actually take some weeks for us to go through it all thoroughly but I look forward to doing just that..." www.ruthin-cottage.co.uk, December 2012

Our experience, evident in a recent project for North Wales firm Country House Weddings, suggests that, whatever the purchase price of new software, a business should anticipate at least matching that figure for the implementation (transfer of data; alignment to other systems, etc) and training to get things up to full efficiency.”

Some of these costs could be partly supported by the Local Investment Fund on offer from local authorities in the Welsh convergence areas; and training on new systems could be considered in the training plans available to businesses via the Workforce Development Fund.

Recognising that large and small companies are wary of the risk of deteriorating trading conditions when identifying what IT investments could be made, Principality Consulting specialises in advice that clearly demonstrates reduced costs. Any tourism business considering investment at this time would be wise to build expert business analysis into their planning to ensure the return on investment is clearly demonstrated from the outset.

To learn more about higher returns; stronger customer relationships; and how we can make a key difference to your bottom line will cost you nothing. Just an hour of your time! We offer a free, initial meeting to diagnose the issues and prepare outline proposals on where savings and performance improvements are needed. Click here to book today!

Clients

Back to Sectors and Clients