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Continuous Improvement is a core Principality capability – applied extensively in manufacturing and successfully used in the service sector – for both business to business and business to consumer markets.
Our performance management consulting for business transformation combines delivering more for less, with the added advantage of quality improvement. Applying the concept of Customer Satisfaction as the key measure for all activity is a core goal.
Corporate Performance Management is a dynamic activity and Principality Consulting ensures your people are equipped to achieve daily targets and choose ongoing objectives aligned with your overall goals.
Principality analyse a wide range of financial, operational, competitor and marketplace information to deliver sustainable Productivity Improvement leading to greater customer orientation, consistent processes and fit for use structures. The result is quicker and better decision-making; enhanced and consistent performance management and a leaner organisation.
Our impartiality and experience identifies Strategic Quality Needs and the Enablers and Barriers for Organisational Change.
The first step is to scope and manage the numerous interlinked, cross-functional processes – budgeting, planning, risk management, project management, quality management, change management, goal setting, appraisal, etc. – ensuring Customer Satisfaction is the target for each element to deliver short-term results, whilst assuring long-term growth.
Employing workshops and 1-2-1 facilitated sessions, we engage your staff in Integrated Business Planning to ensure all resources within the business are focused on securing the best available return on investment. We coach the team to be pro-active and anticipate business issues through strategic thinking.
Principality Consulting works with you to rationalise the measures and targets already in use within your organisation to refine KPIs and get the new approach up and running more quickly.
Our IT consultancy skills help to automate the Process Improvement with collection and reporting of performance data using your existing IT, or introducing a new robust, reliable and efficient system which will help you manage the business to be as efficient as possible. Read more on Enterprise Performance Management.
Read the story of how our rigorous approach was engaged by a Regional Development Agency to facilitate self-directed, business performance management teams using continuous performance improvement methodology. Designing the performance management processes which align employees to business goals and which harness their talent and potential.
With a breadth of experience across the key private sectors, you’ll find we talk your language. Speak to us today.